We're coming back!
(For Chinese, please click here)
Hibernation is over.
Time to come back slowly and safely for our patients, staff, and community.
Dear our fellow Patients,
We hope everyone has stayed safe during this unprecedented pandemic. Your vision needs matter to us and we are slowly and safely reopening to serve you. We wanted to communicate regarding our plan to slowly start to reopen. We will be reopening for essential and urgent vision care. We will reopen our other stores tentatively on June 1st.
|Store||Days Open||Hours||Doctors in|
|Mott Street Optical||M/W/F/SAT||11AM-4PM||M/W/F/sat|
|MKVC Forest Hills||M-W F Sat||11AM-5PM||everyday|
|Flushing Optical||7 days a week||11AM-4PM||Monday|
We will begin seeing patients for emergency and urgent care and patients that are having problems with glasses (including broken glasses) and contacts, such as, blurred vision, discomfort, headaches, etc. Please be patient as the volume of visits we can see will be limited based on safe social distancing practices. The safety of our patients and staff is our number one concern, and we’re taking every precaution to ensure as safe of an environment inside our offices as possible. There will be a number of requirements that most of you have already seen with visits to other businesses and services.
Here is a list of those requirements:
For safety precaution, every patient entering our offices will need to have a face mask or cover. Please plan to provide your own. We also encourage you to wear disposable gloves if you have them.
Only scheduled patients will be allowed into the optical unless they need assistance from a guardian or caregiver. Please no additional family members. Walk-ins are welcome if there is no other patient with an appointment in the optical. To schedule an appointment please click here. We may have to reschedule your appointment based on the doctors availability.
Walk-in patients are welcome. If there is an already scheduled patient in the optical, we will help you check your insurance and reschedule you for a different time.
Upon entering, your temperature will be taken, and you’ll be asked a series of screening questions. A temperature of 99.5 or above will be asked to reschedule, or not be allowed to enter if you are planning to pick something up.
Once patients enter, they will be escorted to a restroom to wash their hands or given hand sanitizer. We also ask that you limit touching anything in the office as much as possible.
Patients scheduled to see the doctor will be called or a registration form be e-mailed to them the day before their appointment to take as much history, reason for visit, etc. as possible to reduce their time in the office during the exam.
We ask that any forms that need to be filled out be done electronically, and we will limit paper use in the office.
If looking at glasses in the optical, we ask that our opticians be the only ones to handle the frames. Opticians can only handle 3 glasses at a time for you. Please try on the glasses behind the sneeze guards. We have added extra cleaning and disinfecting practices that will be continually performed in common areas in the office. All frames that are touched will be disinfected before being put back on the display boards.